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A customer needs to evaluate the requirements of the application to choose what kind of hosting to use. Such considerations include database server software, scripting software, and operating system. Most hosting providers provide Linux-based web hosting which offers a wide range of different software. A typical configuration for a Linux server is the LAMP platform: Linux, Apache, MySQL, and PHP/Perl/Python. The web hosting client may want to have other services, such as email for their business domain, databases or multimedia services. A customer may also choose Windows as the hosting platform. The customer still can choose from Perl, PHP, Python and Ruby but may also use ASP .Net or Classic ASP. Web hosting packages often include a Web Content Management System, so the end-user does not have to worry about the more technical aspects.
Sadly, there is a bit of a "gotcha" to the free automatic backup service. If you're paying $3.95 a month (for the first year of hosting, then $9.95 a month), you don't get restores for free. Each restore, no matter how small or large, will cost you $19.95. I'm not sure how I feel about that. On the one hand, the company has to pay salaries to tech support reps who can handle panicking customers. On the other hand, it seems kind of mean-spirited to hit someone when they're down with an added fee. That said, getting your data back – at any price – is priceless.
Beyond that, Dreamhost is a 5-of-5 hosting company for many reasons. They operate their own control panel, which is convenient and easy to understand. While phone support isn't available 24-7, they are responsive to chat and tickets. The company uses superfast SSDs for all their storage, has a free SSL certificate (for more secured web browsing), and provides SSH access for those plans that are intended for more technical users.
It is very rare for a customer to exceed normal usage while managing a website. Typically, customers only experience issues if they use their accounts for storage (for example large multimedia files) or file sharing. Our hosting services are not intended to support these activities, and in accordance with our Terms of Service your disk space and bandwidth usage must be integrated into the normal operation of a website. We offer various plans that better address high bandwidth and large storage requirements. Please contact us for details.
Migration or transfer services are often free or offered at a reasonable fee. These services help move your existing site to the new hosting provider. They can save a huge amount of hassle. Just remember that the migration process is often automated, and may fit in with the host's processes and needs rather than yours. Not everything may migrate, and you may find the organization of the newly migrated site makes for harder maintenance in the long run.