For example, you may certainly contact your host at any time, but when are they available to respond to your questions and concerns? How long will it take for someone to get back to you? Will there be someone to help you if your mission-critical website goes down at 3:00 in the morning? What language(s) do your host providers speak? Support in Malagasy is probably essential if you live and work in Madagascar, but fairly useless if you are in North America.
Yes - and we actively encourage it! If you’re using one of the more common CMS platforms such as WordPress then there are plenty of tools available to make it easy to export from one host and to import into another. But if you’re not using a common CMS - or if you need a little help along the way - then just let us know. Our staff will do everything they can to help you to make the transfer - and we’ll do it free of charge!!
If you’re struggling, there’s no shortage of online guides to walk you through the most common tasks that you might want to carry out, and we also have a customer support team who’ll be more than happy to help if you get stuck. But for the majority of our customers, no help is needed - and if you just want to jump in and get started, it’s quicker and easier than signing up for a new social network.
A fully qualified domain name (FQDN) is a domain name that is completely specified with all labels in the hierarchy of the DNS, having no parts omitted. Labels in the Domain Name System are case-insensitive, and may therefore be written in any desired capitalization method, but most commonly domain names are written in lowercase in technical contexts.
One thing we learned in reviewing the services listed here (and many more) is that even though the packages are very similar, they are not identical. Some are more security-focused than others, offering anti-spam and anti-malware tools. Others offer a variety of email marketing tools. While most of the hosts we've reviewed have built-in e-commerce, you may want to consider using a more-robust third-party online shopping cart application like Shopify instead.
In terms of what many vendors call unlimited service, Web Hosting Pad's terms of service indicate that their definition of unlimited is what they call "incremental." Basically, as you need more capability, they want to discuss that with you, both to help you get the most out of their services, and to make sure you're using their systems without abusing them.
The company also offers higher-end Windows and Linux servers, available with Plesk and cPanel respectively. We were very intrigued to see that the company offers low-end Atom-based dedicated servers as well as the more traditional Xeon-based machines. One great resource for those doing some basic experimentation, or site development, is that they have a free, three-month trial for one of their lightly-equipped Atom servers.
It is very rare for a customer to exceed normal usage while managing a website. Typically, customers only experience issues if they use their accounts for storage (for example large multimedia files) or file sharing. Our hosting services are not intended to support these activities, and in accordance with our Terms of Service your disk space and bandwidth usage must be integrated into the normal operation of a website. We offer various plans that better address high bandwidth and large storage requirements. Please contact us for details.
People use websites for all kinds of things, and exactly what you want to do will dictate what kind of web hosting you need. In addition to the types of web hosting we covered in the previous section, which can generally be used for many different types of websites, there are specialty options that cater to a specific subset of users. We will cover these options below.
Why should you upgrade to a VPS or Dedicated Server? This may have to do with the type of site you have. If you have a lot of photos and videos that are password protected, this may be against your host’s rules for shared accounts which often prohibit file storage. Or you have a lot of site visitors, the metaphorical guests in your apartment, and your account may start getting crowded as those guests start clogging up the “hallways” otherwise known as CPU capacity. Another reason is to have full control over the configuration of your server, if you own a house you can make modifications you may not be allowed to make in an apartment or townhome.
On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts, and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in their terms of service.
Web hosting services, on the other hand, run servers that are typically assigned only one or a few addresses while serving websites for many domains, a technique referred to as virtual web hosting. Such IP address overloading requires that each request identifies the domain name being referenced, for instance by using the HTTP request header field Host:, or Server Name Indication.
We believe managed hosting should empower rather than limit you. We offer automatic WordPress updates that you can leave on auto-pilot or schedule. We run the latest PHP versions, but allow you to switch between versions. We enable static caching for your website, but you can easily switch it off or add more layers, like dynamic cache and memcached so you get the performance you want.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
If you register a domain with Bluehost when signing up for a hosting account, there is a domain fee that is non-refundable. This not only covers our costs, but ensures that you won't lose your domain name. Regardless of the status of your hosting service, you'll be free to manage it, transfer it after any required lock periods, or simply point it elsewhere at your convenience. You retain ownership of your domain until the end of its registration period unless you elect to extend it.
During the 32nd International Public ICANN Meeting in Paris in 2008, ICANN started a new process of TLD naming policy to take a "significant step forward on the introduction of new generic top-level domains." This program envisions the availability of many new or already proposed domains, as well as a new application and implementation process. Observers believed that the new rules could result in hundreds of new top-level domains to be registered. In 2012, the program commenced, and received 1930 applications. By 2016, the milestone of 1000 live gTLD was reached.
Migration or transfer services are often free or offered at a reasonable fee. These services help move your existing site to the new hosting provider. They can save a huge amount of hassle. Just remember that the migration process is often automated, and may fit in with the host's processes and needs rather than yours. Not everything may migrate, and you may find the organization of the newly migrated site makes for harder maintenance in the long run.