You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store.
It’s hard not love the way how SiteGround deals with customer service. Phone, tickets, live chat are all available to reach within minutes and customer satisfaction looks nothing short of great. It’s a premium option – but it may be worth the increased price! Read full review. Hostinger is a speed demon – free hosting can only dream of the speeds this provider clocks. Masterful server management puts this company way ahead of the competition. Also, the price of this hosting is so good. It’s brilliant value for your money. Read full review. Looking to build a WordPress website? There are not many providers that can compare to Bluehost. In fact, it does WordPress so well, the platform itself recommends this provider as its #1 option. For small to medium businesses, Bluehost is a great pick. Read full review.
Many services offer a low "starting price," but require you to prepay for two or three years of service to get that price. After the promotional period, the renewal price for some services can be two, three, or even four times the initial promotional pricing. While the initial deal might be incredible, the cost of transferring your site (or paying the added fee) in a couple of years may be something to consider.