The user gets his or her own Web server but is not allowed full control over it (user is denied root access for Linux/administrator access for Windows); however, they are allowed to manage their data via FTP or other remote management tools. The user is disallowed full control so that the provider can guarantee quality of service by not allowing the user to modify the server or potentially create configuration problems. The user typically does not own the server. The server is leased to the client.
The company's entry-point pricing is extremely low, and while this will buy you up to three years of very low-cost hosting, do be aware that its post-promotion price will increase substantially, putting its subsequent year pricing more in line with the rest of its competitors. That said, we liked its 24-7 phone support, SSD support on some plans, and 30-day money-back guarantee.
We liked how Web Hosting Hub describes its new customer process. They tell new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. They offer an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee. 
For those users who are seeking to register a country-specific domain name option (like “.us” or “.co.uk”), a good portion of the registration process will be dedicated to determining whether or not the customer is a resident of that country and therefore legally permitted to purchase one of its country-specific top level domains (will talk about this later). And that should hammer home a secondary point to users.
We have a team of dedicated security experts keeping track of daily software vulnerabilities on a server and website level. They actively write security patches and enhancements to prevent possible attacks. In the past year alone, we added 300 custom rules to our Web Application Firewall that stopped multiple identified-yet-unresolved third-party software vulnerabilities.
For example, only organizations can register a “.org” domain name, and only American citizens can register a domain name that ends in “.us.” Failing to meet the guidelines and requirements for each type of domain during the actual registration and payment process will result in the domain name being “released” back into the pool of available domain names; the customer will have to pick a top level domain for which they actually qualify, or cancel their purchase altogether.
Enjoy shared web hosting for your home and business. Our secure hosting platform offers a 100% uptime guarantee. Our updated cPanel is live with the new Website Builder, perfect for building your personal website within minutes. To make sure your site is secure, we're also pleased to offer up to 50 free PositiveSSL certificates for your website for one year →
Traditionally, Windows-based hosting costs more money than Linux hosting as a result of the licensing fees assessed by Microsoft (Linux is open source and therefore free to use). However, this is less true today. Some companies, like 1&1 and GoDaddy offer hosting packages that cost the about same, regardless of which operating system you choose to run.
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HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a solution for almost everyone at HostGator.
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