Yes - and we actively encourage it! If you’re using one of the more common CMS platforms such as WordPress then there are plenty of tools available to make it easy to export from one host and to import into another. But if you’re not using a common CMS - or if you need a little help along the way - then just let us know. Our staff will do everything they can to help you to make the transfer - and we’ll do it free of charge!!
It is very rare for a customer to exceed normal usage while managing a website. Typically, customers only experience issues if they use their accounts for storage (for example large multimedia files) or file sharing. Our hosting services are not intended to support these activities, and in accordance with our Terms of Service your disk space and bandwidth usage must be integrated into the normal operation of a website. We offer various plans that better address high bandwidth and large storage requirements. Please contact us for details.
Moving to another website consists of transferring the website’s files and databases, configuring your site with the new host, and directing your domain’s DNS to the new host. Once you pick a new site host, they can usually help you out with this process. The cost will depend on the host you’re switching to, but it will probably be anywhere from $150-$400.