Here at Hostinger, we pride ourselves on our support team. In fact, we call our support team our customer success team, because we go the extra mile to make sure that our customers are as successful as possible. If you have a problem, no matter what it is, then get in touch with us. We’ll do our best to fix it if it’s something that’s under control, and even if not, we’ll try to point you in the right direction.


The practice of using a simple memorable abstraction of a host's numerical address on a computer network dates back to the ARPANET era, before the advent of today's commercial Internet. In the early network, each computer on the network retrieved the hosts file (host.txt) from a computer at SRI (now SRI International),[4][5] which mapped computer host names to numerical addresses. The rapid growth of the network made it impossible to maintain a centrally organized hostname registry and in 1983 the Domain Name System was introduced on the ARPANET and published by the Internet Engineering Task Force as RFC 882 and RFC 883.

Many web hosts offer limited features in their starter packages and then expand the offerings (sometimes tremendously) for higher-tier plans. Read the small print to make sure the plan you are selecting offers what you need. If you need a site builder application to design your website, make sure that the low-cost web host you are picking actually comes with a site builder. Many of them require you to pay for the builder as a separate add-on. Website builders usually don't cost a lot of money, but if you can find a web host that includes one for free, that's money in your pocket. And, if it's integrated with your hosting service, you're more likely to have a smooth, supported experience.

HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a solution for almost everyone at HostGator.
An SSL certificate ensures all information transmitted to and from your website is protected from third parties attempting to access it. It is important because browsers, like Google Chrome, mark pages without https and the green padlock in the address bar as not secure. This can have a negative effect on the trustworthiness of your website. Pages that are protected with SSL receive better search engine rankings, and are more likely to be trusted by visitors.
With shared hosting, you’re sharing a server and that server’s resources with a bunch of other websites. With a VPS, you’re still sharing some resources because that’s determined by the hardware, but the software itself is set up in such a way that one machine acts like multiple different servers, providing a different virtual server for every user.
We regularly examine customer bandwidth and disk space utilization data in a series of statistical analyses and use the results to define "normal". Although these tests vary from month to month, one thing remains constant: 99.95% of our customers fall into "normal" range. If your account's bandwidth or disk space utilization causes any concern, you will receive an email asking you to reduce usage. We strive to provide at least 48 hours notice to allow customers to make adjustments before we take any corrective action.
Once you choose your provider, it's time for you to open an account with the monthly plan that fits your needs. If you still have questions about which plan is suitable for you, call their customer support staff and have them assist you through the registration process. Companies will generally charge a credit card on a monthly basis, however, some companies will also offer discounts for paying a yearly payment at once.
A domain name is a unique web address on the Internet, like www.example.com. Much like buying real estate in the physical world, when you register a domain name it becomes your property in the online world. No two domain names can be the same which means that if the domain name you want is already registered, you are unfortunately out of luck. Domain names can also have different domain extensions, or TLDs, attached to the end of it. For example, you may own www.example.com, however www.example.net may still be available.
We have a team of dedicated security experts keeping track of daily software vulnerabilities on a server and website level. They actively write security patches and enhancements to prevent possible attacks. In the past year alone, we added 300 custom rules to our Web Application Firewall that stopped multiple identified-yet-unresolved third-party software vulnerabilities.
Many services offer a low "starting price," but require you to prepay for two or three years of service to get that price. After the promotional period, the renewal price for some services can be two, three, or even four times the initial promotional pricing. While the initial deal might be incredible, the cost of transferring your site (or paying the added fee) in a couple of years may be something to consider.
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