For example, you may certainly contact your host at any time, but when are they available to respond to your questions and concerns? How long will it take for someone to get back to you? Will there be someone to help you if your mission-critical website goes down at 3:00 in the morning? What language(s) do your host providers speak? Support in Malagasy is probably essential if you live and work in Madagascar, but fairly useless if you are in North America.

With a shared hosting plan, you are renting space on a server that you share with other website owners. This also means you're sharing resources like bandwidth, memory, and processing power. This can be a problem, because a web host company typically supports hundreds, even thousands, of websites on a single server. Most of these websites will get very little traffic, allowing those who do see higher levels of traffic to use the resources they need. Nevertheless, there are no guarantees that you will get the resources necessary to support your website.
In the first quarter of 2015, 294 million domain names had been registered.[17] A large fraction of them are in the com TLD, which as of December 21, 2014, had 115.6 million domain names,[18] including 11.9 million online business and e-commerce sites, 4.3 million entertainment sites, 3.1 million finance related sites, and 1.8 million sports sites.[19] As of July 2012 the com TLD had more registrations than all of the ccTLDs combined.[20]
Cloud Hosting: Cloud hosting allows webmasters to tap into a large bank of servers that are all interlinked and designed to take over from each other if needed. In other words, if you need more resources, the cloud will provide more resources to rise to the demand. Cloud hosting is usually the best option if you want to aim for 100% uptime and don’t care how much you need to pay for it.
In the first quarter of 2015, 294 million domain names had been registered.[17] A large fraction of them are in the com TLD, which as of December 21, 2014, had 115.6 million domain names,[18] including 11.9 million online business and e-commerce sites, 4.3 million entertainment sites, 3.1 million finance related sites, and 1.8 million sports sites.[19] As of July 2012 the com TLD had more registrations than all of the ccTLDs combined.[20]

BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 
Moving to another website consists of transferring the website’s files and databases, configuring your site with the new host, and directing your domain’s DNS to the new host. Once you pick a new site host, they can usually help you out with this process. The cost will depend on the host you’re switching to, but it will probably be anywhere from $150-$400.
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