The 30-Day Satisfaction Guarantee applies to new orders for Web Hosting and to existing customers who upgrade to Web Hosting from Domain only or standalone Business Mail accounts. Subject to the following limitations, you will receive a refund from of your Web Hosting fee (other than the domain registration charge), including any setup fees actually assessed, if you are not completely satisfied. Included in your Web Hosting fee may be a required yearly domain registration charge. Domain registration is arranged on your behalf with a third party following placement of your order and cannot be canceled by that third party (your domain can, however, be transferred to a new provider after 60 days). The associated domain registration charge is nonrefundable - even if you transfer to a new provider after 60 days. If the total Web Hosting fee paid by you is less than the non-refundable domain registration charge paid on your behalf, you will not be eligible for a refund under the 30-Day Satisfaction Guarantee. The Satisfaction Guarantee period starts on the date your initial order is placed. Claims for a refund of Web Hosting fees must be made within 30 calendar days of your initial order. All refund requests must be made by calling 1-866-781-9246 and must be specifically requested at time of cancellation. Refunds will be made only to the name, address, and credit card account on file. Refund does not apply to any add-on services, such as additional bandwidth, additional email addresses, or Private Domain Registration. See the Terms of Service for additional terms and conditions, available by clicking the link at the bottom of every page on our website.
Because web hosting services host websites belonging to their customers, online security is an important concern. When a customer agrees to use a web hosting service, they are relinquishing control of the security of their site to the company that is hosting the site. The level of security that a web hosting service offers is extremely important to a prospective customer and can be a major consideration when considering which provider a customer may choose.
A domain name is a unique web address on the Internet, like www.example.com. Much like buying real estate in the physical world, when you register a domain name it becomes your property in the online world. No two domain names can be the same which means that if the domain name you want is already registered, you are unfortunately out of luck. Domain names can also have different domain extensions, or TLDs, attached to the end of it. For example, you may own www.example.com, however www.example.net may still be available.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Word of mouth only gets you so far in this internet-centric age. These days, people discover new businesses—even local business—via Bing, Google, and Yahoo, search engines that make it incredibly simple to find companies' products, operational hours, and prices. If your business doesn't appear in the search results, especially on the first page, it'll be difficult for potential clients and customers to find you. In other words, no website, no money. Of course, web hosting isn't just for businesses. You may want to host a personal website or blog, too. Either way, the services here have you covered.
Moving to another website consists of transferring the website’s files and databases, configuring your site with the new host, and directing your domain’s DNS to the new host. Once you pick a new site host, they can usually help you out with this process. The cost will depend on the host you’re switching to, but it will probably be anywhere from $150-$400.