The 30-Day Satisfaction Guarantee applies to new orders for Web Hosting and to existing customers who upgrade to Web Hosting from Domain only or standalone Business Mail accounts. Subject to the following limitations, you will receive a refund from of your Web Hosting fee (other than the domain registration charge), including any setup fees actually assessed, if you are not completely satisfied. Included in your Web Hosting fee may be a required yearly domain registration charge. Domain registration is arranged on your behalf with a third party following placement of your order and cannot be canceled by that third party (your domain can, however, be transferred to a new provider after 60 days). The associated domain registration charge is nonrefundable - even if you transfer to a new provider after 60 days. If the total Web Hosting fee paid by you is less than the non-refundable domain registration charge paid on your behalf, you will not be eligible for a refund under the 30-Day Satisfaction Guarantee. The Satisfaction Guarantee period starts on the date your initial order is placed. Claims for a refund of Web Hosting fees must be made within 30 calendar days of your initial order. All refund requests must be made by calling 1-866-781-9246 and must be specifically requested at time of cancellation. Refunds will be made only to the name, address, and credit card account on file. Refund does not apply to any add-on services, such as additional bandwidth, additional email addresses, or Private Domain Registration. See the Terms of Service for additional terms and conditions, available by clicking the link at the bottom of every page on our website.
Similar to the dedicated web hosting service, but the user owns the colo server; the hosting company provides physical space that the server takes up and takes care of the server. This is the most powerful and expensive type of web hosting service. In most cases, the colocation provider may provide little to no support directly for their client's machine, providing only the electrical, Internet access, and storage facilities for the server. In most cases for colo, the client would have his own administrator visit the data center on site to do any hardware upgrades or changes. Formerly, many colocation providers would accept any system configuration for hosting, even ones housed in desktop-style minitower cases, but most hosts now require rack mount enclosures and standard system configurations.
For packages supporting unmetered disk space or data transfer (bandwidth), we do not have defined limitations. These resources are "unmetered", meaning you are not billed according to the amount of disk space or bandwidth used. While of course these resources are not infinite, we believe our customers should have all the resources necessary to build an online presence and 99.95% of customers will have more than enough disk space and bandwidth to meet their needs.
A great domain name is a concise, easy to type, and memorable URL that reflects your brand or your website’s subject matter. Avoid using hyphens, strings of numbers, or unnecessary words to make it easy for your visitors to remember and find your website. Remember: A great domain name is one that your visitors can type correctly on their first try.
They got other customer-centric bonuses for 24/7 support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need), a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
There are two other factors that led to the nearly perfect score earned by Dreamhost. First, the company's pricing is pretty transparent. There are no hidden gotchas in the rates. Plus -- and this is the best we've seen across all our hosting providers -- Dreamhost provides a 97-day money back guarantee. There's quite literally zero risk in giving them a try.