If you're not sure of the type of hosting your business needs, you might want to start small, with shared Web hosting. You can always graduate to a more robust, feature-rich package of, say, VPS hosting or even dedicated hosting in the future. Unfortunately, some hosts don't offer all hosting types. Consider how much you expect to grow your website, and how soon, before you commit to anything longer than a one-year plan. It's worth spending the time up front to make sure that the host you select with is able to provide the growth you envision for your site, as switching web hosting providers midstream is not a trivial undertaking.
We liked how Web Hosting Hub describes its new customer process. They tell new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. They offer an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee.
GlowHost picked up major points for their 91-day money-back guarantee. They were six days short of DreamHost's 97-day guarantee, but with these numbers, who's quibbling over a few days? The company also picked up points for their 24/7/365 phone support option and free cPanel offering for most plans. The company operates 18 datacenters worldwide. Finally, the company gains major points by driving all its hosting services with wind power.
Technical contact. The technical contact manages the name servers of a domain name. The functions of a technical contact include assuring conformance of the configurations of the domain name with the requirements of the domain registry, maintaining the domain zone records, and providing continuous functionality of the name servers (that leads to the accessibility of the domain name).