We’ll certainly do everything we can to lend a helping hand, whether that’s by pointing you in the right direction or by troubleshooting errors and issues. We also have a large knowledge base that’s filled with answers to existing questions, as well as a range of tutorials which were written with new customers in mind to help them to get started and to make the most of their Hostinger plan.
We regularly examine customer bandwidth and disk space utilization data in a series of statistical analyses and use the results to define "normal". Although these tests vary from month to month, one thing remains constant: 99.95% of our customers fall into "normal" range. If your account's bandwidth or disk space utilization causes any concern, you will receive an email asking you to reduce usage. We strive to provide at least 48 hours notice to allow customers to make adjustments before we take any corrective action.
The company's entry-point pricing is extremely low, and while this will buy you up to three years of very low-cost hosting, do be aware that its post-promotion price will increase substantially, putting its subsequent year pricing more in line with the rest of its competitors. That said, we liked its 24-7 phone support, SSD support on some plans, and 30-day money-back guarantee.
The U.S. Congress passed the Combating Online Infringement and Counterfeits Act in 2010. Consumer Electronics Association vice president Michael Petricone was worried that seizure was a blunt instrument that could harm legitimate businesses. After a joint operation in February 15, 2011, the DOJ and the Department of Homeland Security claimed to have seized ten domains of websites involved in advertising and distributing child pornography, but also mistakenly seized the domain name of a large DNS provider, temporarily replacing 84,000 websites with seizure notices.
Because we offer what is known as a shared architecture, our customers share both the hardware and the "pipes" we use to transmit data across the web, so we do monitor bandwidth to ensure optimum performance for our customers. Again, we are able to support more than 99.5% of customers with no issues at all. However, in some wonderful cases, customers become so successful that their traffic and data transfer outgrow our shared architecture. When that happens, we work with the customer to identify scalable solutions, such as our Virtual Private Servers.
Dedicated Hosting: Dedicated hosting is a good choice for the pros, and like its name suggests, it involves the use of a server that’s dedicated to a single website. In other words, unlike shared and VPS hosting, the user doesn’t have to share storage space and resources with other people and they have a physical piece of hardware all to themselves.
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a solution for almost everyone at HostGator.